Privacy Policy

Last updated: 12/6/2025

Introduction

The Real Estate Relocation Navigator ("the Plugin") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our plugin at https://navigator.realtyhyve.com.

Information We Collect

When you interact with the Real Estate Relocation Navigator, we collect the following information:

  • Personal Information: Name, phone number, email address
  • Intake Details: Information you provide during the intake process, including but not limited to:
    • Property preferences and requirements
    • Relocation details and timeline
    • Real estate transaction type (buying, selling, relocation)
    • Cash offer requests and property information
    • Agent referral requests
  • Usage Data: Information about how you interact with the plugin

How We Use Your Information

Your information is used for the following purposes:

  • Lead Routing: Your information is routed into GoHighLevel (GHL) for Lisa J. Smith's CRM system to facilitate real estate services
  • Service Provision: To provide you with real estate intake assistance and connect you with licensed real estate professionals
  • Communication: To respond to your inquiries and provide updates about your real estate needs
  • Referral Processing: If applicable, to route your information to licensed real estate partners who can assist with your specific needs

Data Storage

Your personal information is stored securely through GoHighLevel (GHL), a third-party customer relationship management (CRM) platform. GHL maintains industry-standard security measures to protect your data.

Third-Party Services

OpenAI

The Real Estate Relocation Navigator is powered by OpenAI technology. When you interact with the plugin, your data may pass through OpenAI systems to provide AI-assisted intake services. OpenAI processes this data in accordance with their privacy policy and terms of service.

GoHighLevel (GHL)

Your information is routed to and stored in GoHighLevel for CRM purposes. GHL is used to manage leads, facilitate communication, and coordinate real estate services. GHL's privacy practices are governed by their own privacy policy.

Data Sharing and Disclosure

We do not sell your personal information.

We do not share your personal information outside of the CRM system except in the following circumstances:

  • Licensed Partners: If applicable, your information may be routed to licensed real estate partners who can assist with your specific real estate needs
  • Service Providers: We may share information with third-party service providers (such as GHL and OpenAI) who assist in operating the plugin, subject to confidentiality agreements
  • Legal Requirements: We may disclose information if required by law or to protect our rights and the rights of others

Real Estate Regulation Disclosure

The Real Estate Relocation Navigator operates in compliance with applicable real estate regulations. This plugin is not a licensed real estate broker or agent, but rather a tool that facilitates intake and routing to licensed professionals. Your information is handled in accordance with real estate industry standards and applicable state and federal laws.

AI Usage Disclosure

This plugin uses artificial intelligence (AI) technology, specifically OpenAI systems, to assist with intake and routing. AI processes your information to understand your needs and route you to appropriate services. While AI is used to enhance the intake experience, all final routing decisions are made in accordance with our business practices and applicable regulations.

Data Usage Transparency

We are transparent about how your data is used. Your information is collected solely for the purpose of facilitating real estate services through the plugin. We do not use your information for marketing purposes unrelated to your real estate inquiry, nor do we share it with third parties for their marketing purposes.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal and business requirements)
  • Opt out of certain data processing activities

To exercise these rights, please contact us at support@realtyhyve.com.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@realtyhyve.com

Website: https://navigator.realtyhyve.com